2016 Hyperlogik LLC Hyperlogik Computer Services


Hourly Rates
We charge $100 per hour with a 1-hour minimum on house calls billed in 15-minute increments. Our normal operating hours are Monday-Saturday 9AM-6PM. Our after hours/emergency rate is $150/hr.

For remote support (internet or phone) we charge $60 per hour, $30 minimum, billed in 15-minute increments.

Pre-Paid Remote Support Rates
We normally charge a 30 minute minimum for remote support at $60/hr. By prepaying for one of the remote support packages below, we will charge only a 15 minute minimum and this cuts down on having to pay multiple small invoices. Pre-paid support payments never expire.

$90 - 1.5 Hours of remote support
$120 - 2 Hours of remote support
$180 - 3 Hours of remote support
$240 - 4 Hours of remote support

Due to rising gas prices, any customers more than 10 miles from our central office will be charged a flat $20 mileage fee and for over 15 miles a $40 flat fee.

Diagnostic - Drop Off Service Only
We charge a $50 diagnostic fee.
If you proceed with our repair estimate, the diagnostic fee will be waived.

Flat Rate Pricing
Spyware/Virus Removal: $150 (In Shop Repair Only)
Laptop Rental Fee: $49 Per Day
Wipe Hard Drive Using D.O.D. Specs: $15

Server Monitoring - $30/mo ($360/yr)
Bi-Monthly Remote Login
Check Local/Cloud Backups
Check Network/Internet Connectivity
Check Virus/Malware
Monitor Free Hard Drive Space
Perform Server Maintenance
Check Event Logs

We carry with us a full variety of software and hardware to handle the most common problems and upgrades needed.

Our software and peripherals are sold at or below retail price. See the sales section of our website for more informaiton on software, hardware and peripherals.

Return Policy:
No returns after ordering for purchases over $300.
Purchases under $300 have a 30-day return policy if unopened.
Opened products have a 15% restocking fee.
Software cannot be returned once installed or opened.
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